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Insights & Engineering.
Articles about technology, infrastructure, AI and the practices we use at VertexHub.
How to Use Retrieval‑Augmented Generation to Prevent Hallucinations
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Understand how RAG combines document retrieval and text generation to ensure responses based on verifiable sources, and see how to apply it…
How Digital Signature Gains Legal Validity in Brazil
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Provisional Measure 2.200‑2 and Law 14.063/2020 define the public key infrastructure and the levels of electronic signature, guaranteeing…
Technical requirements for telemedicine with legal validity
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A telemedicine platform needs an immutable electronic health record, ICP‑Brasil digital signature, access control and LGPD compliance so…
AI in Omnichannel Customer Service: How It Works and Criteria
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AI unifies history, routes messages, automates flows, analyzes sentiment, and personalizes interactions; when choosing a platform, check…
How to Choose Between Off-the‑Shelf Product and Custom‑Built Software
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The decision depends on delivery time, feature scope, costs, and maintenance capability, analyzing each criterion for your business.
Build Together: how VertexHub develops software on demand
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Build Together structures on-demand projects in three stages – alignment, architecture, and co‑construction – using the same stack and…
How Being Product‑First Elevates Project Quality
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Operating our own products enables continuous iteration, component reuse, and production-quality validation, reducing error cycles in…
AI on WhatsApp: how ChatSense qualifies leads
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How ChatSense qualifies leads, answers questions and guides the sale right inside WhatsApp — and what the AI decides on its own at each…
Cut no-shows with automated appointment confirmation
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Atendis automates confirmations, reminders and rescheduling for salons, barbershops and aesthetics studios — fewer empty chairs, better…
VertexHub: AI‑first software house with 19 products
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VertexHub develops software on demand and maintains 19 proprietary products, using AI as a structural component since the first commit.
AI-first in your software house: speed, cost and quality
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By placing AI as the foundation, we accelerate delivery, reduce infrastructure costs and maintain code quality, all monitored in each…